Scale Customer Success Without Scaling Your Team

Boost adoption, retention & expansion with effortless, in-flow training

Trusted by

From non-consistent, inefficient processes to repeatable and scalable CS processes everyone follows

Then
CSMs in the dark, reinventing the wheel with processes that don't work for your business even less for your customers.
Learn more
Now
New joiners and existing team mates following specific ways of working that have been tried and test to drive results.
Learn more

How UJJI AI Helps

Enabling CS teams turn every customer moment into a value-driving experience — with gamified, just-in-time learning that keeps your team sharp and your customers engaged.
Get New CSMs Up to Speed — Fast
Reduce ramp time with role-specific onboarding that equips new team members with playbook mastery from day one.
Learn more
Drive Customer Engagement at Scale
From onboarding to QBRs, ensure consistent delivery and messaging across your CS org — so every customer interaction feels like your best.
Learn more
Increase Retention & Expansion
Keep your CSMs proactive and your customers sticky. Help your teams continuously learn how to drive product adoption, spot risk, and surface upsell opportunities.
Learn more
See how Connectd reduced churn by 9%, driving their ARR up by 2.5x in a year whilst increasing ARPU in 160%
Read Case Study

How UJJI AI Works

Brain dump your knowledge into SOPs and transform documentation into custom CS training
Documentation
Answer questions by chatting to AI in text, audio or video and let it automatically generate playbooks with SOPs, checklists, glossaries and more!
Bespoke training
Transform presentations, call recordings or other internal resource to video lessons, tests, real-life tasks for action-based learning instantly
Custom analytics
Keep a finger on the pulse of teams engagement, progress, strengths and skill gaps with real-time data and bespoke monthly reports, designed to give you in-depth insights

Why CS Leaders Love UJJI AI

Everything you need to enable your team — without adding to your plate
Bite-Sized, Gamified Learning
Learning that’s fun, fast, and effective — no more slides or outdated Notion docs.
Zero effort on you and your teams
Got knowledge in your head or buried in docs? We turn it into interactive, gamified learning — all you do is review and hit launch.
Insights That Improve Outcomes
Track CSM knowledge, identify coaching gaps, and measure the impact on NRR, CSAT and more.
Science Meets Scale
Built with behavioral science, Ujji reinforces key knowledge and skills — effortlessly and at scale.

Don’t just take it from us…

Roei Samual
Roei Samuel
Co-Founder & CEO
Connectd

"They're addressing a very real and important challenge for businesses. The customer service experience with UJJI has truly been phenomenal. You can tell the team genuinely cares about getting great outcomes for their customers and wants to work alongside them as a partner."

Aisha Rita Atta
Learning & development lead
Aya Data

"UJJI has made training for us, across the whole company, something that's enjoyable. It's taken learning away from the traditional lecture approach. Not only do our team members now learn new skills without investing much time which is key in today's workplace, it's helped my life at work a lot with the great analytics offered."

Astrid
Astrid D’Amelio
Sustainability Lead
Doji

“The importance of time-efficiency in developing training tailored to your business needs cannot be overstated in today's fast-paced environment. Leveraging Ujji's platform, we were able to deliver high-quality, customised training solutions swiftly, empowering our team to excel."

ANgela Adams
Angela Adams
Associate Director and Learning Architect
Saїd Business School

“Most ED-tech initiatives overpromise and underdeliver. They're built around the tech with not enough attention paid to learning science, and understanding how people learn. UJJI is has applied learning science from the start, using education approaches that are grounded in evidence and provide access to game-based skills development.”

James Wood
James Woods
Sr Global Learning &
Development Manager
Verizon

“What I love about UJJI AI is I can easily tailor the content I want my teams to learn by injecting
company specific language and programs to make it resonate through relevance. The AI does the
hard work of consolidating the content I want and I get my message across.”

Empower Your CS Team to Do More with Less

Don’t let time, budget, or expertise constraints hold back your business growth. UJJI helps you scale training effortlessly, 30x faster and 85% more cost-efficiently.

dashboard ss