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From non-consistent, inefficient processes to repeatable and scalable CS processes everyone follows
Then
CSMs in the dark, reinventing the wheel with processes that don't work for your business even less for your customers.
Now
New joiners and existing team mates following specific ways of working that have been tried and test to drive results.
How UJJI AI Helps
Enabling CS teams turn every customer moment into a value-driving experience — with gamified, just-in-time learning that keeps your team sharp and your customers engaged.
Get New CSMs Up to Speed — Fast
Reduce ramp time with role-specific onboarding that equips new team members with playbook mastery from day one.
Drive Customer Engagement at Scale
From onboarding to QBRs, ensure consistent delivery and messaging across your CS org — so every customer interaction feels like your best.
Increase Retention & Expansion
Keep your CSMs proactive and your customers sticky. Help your teams continuously learn how to drive product adoption, spot risk, and surface upsell opportunities.
How UJJI AI Works
Brain dump your knowledge into SOPs and transform documentation into custom CS training
Documentation
Answer questions by chatting to AI in text, audio or video and let it automatically generate playbooks with SOPs, checklists, glossaries and more!
Bespoke training
Transform presentations, call recordings or other internal resource to video lessons, tests, real-life tasks for action-based learning instantly
Custom analytics
Keep a finger on the pulse of teams engagement, progress, strengths and skill gaps with real-time data and bespoke monthly reports, designed to give you in-depth insights
Why CS Leaders Love UJJI AI
Everything you need to enable your team — without adding to your plate
Bite-Sized, Gamified Learning
Learning that’s fun, fast, and effective — no more slides or outdated Notion docs.
Zero effort on you and your teams
Got knowledge in your head or buried in docs? We turn it into interactive, gamified learning — all you do is review and hit launch.
Insights That Improve Outcomes
Track CSM knowledge, identify coaching gaps, and measure the impact on NRR, CSAT and more.
Science Meets Scale
Built with behavioral science, Ujji reinforces key knowledge and skills — effortlessly and at scale.
Don’t just take it from us…
Empower Your CS Team to Do More with Less
Don’t let time, budget, or expertise constraints hold back your business growth. UJJI helps you scale training effortlessly, 30x faster and 85% more cost-efficiently.
